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5422 Milwee St, Houston, TX 77092

713-688-9172

nwcarcare@gmail.com

Mon-Fri: 8:00am – 6:00pm

Mon-Fri: 8:00am – 6:00pm
SCHEDULE YOUR APPOINTMENT TODAY 713-688-9172
5422 Milwee St, Houston, TX 77092

FAQ

How long will it take to complete the repairs?
We try to complete most repairs the same day. If this is not possible, we will provide you with special transportation arrangements.
How much will it cost?

At Northwest Car Care, we understand that cost is an important consideration when it comes to auto repairs. Our pricing is competitive and transparent, with no hidden fees or surprise charges. The cost of your specific repair will depend on various factors, including the make and model of your vehicle, the extent of the damage or required maintenance, and the cost of any necessary parts. Our team of experienced mechanics will provide you with a detailed estimate before any work is performed, so you can make an informed decision about your repair options. Contact us today to schedule an appointment and get a personalized quote for your vehicle's needs.

My car is running rough. Do I need a tune-up?

If your car is running rough, it could be an indication that it needs a tune-up. At Northwest Car Care, our experienced mechanics can diagnose the issue and determine if a tune-up is necessary. Regular maintenance, including tune-ups, can help prevent more serious problems down the road and ensure your vehicle runs smoothly. Contact us today to schedule an appointment and let our team of professionals take care of your vehicle.

Is there a charge to check out my car?

At Northwest Car Care, we do charge a diagnostic fee of $85 to thoroughly inspect your vehicle and identify any potential issues. However, if you choose to proceed with the repairs recommended by our expert technicians, we will waive this fee. Our goal is to provide our customers with top-notch service and transparent pricing, so you can rest assured that you're getting the best value for your money. Contact us today to schedule your diagnostic appointment and get your car back on the road in top condition.

Do I need an appointment for a repair?

At Northwest Car Care, we highly recommend scheduling an appointment for your repair needs, although it is not required. By scheduling an appointment, we can ensure that your vehicle is seen in a timely and efficient manner, and that we have the necessary parts and tools on hand to complete the repair. To schedule an appointment, please give us a call at 713-688-9172. We look forward to serving you!

What credit cards do you take?

At Northwest Car Care, we accept all major credit cards as a form of payment for our services. This includes Visa, Mastercard, American Express, and Discover. We understand the importance of flexibility when it comes to payment options, and we strive to make the process as convenient as possible for our customers. Rest assured that your preferred credit card will be accepted when you choose to do business with us.

Why does my car need maintenance if it's running fine?

Regular maintenance is essential to keep your vehicle running efficiently and prolong its lifespan. While your car may appear to be running well on the surface, there may be underlying issues that can lead to more significant problems if left unchecked. Scheduled maintenance, such as oil changes, tire rotations, and inspections, can help catch small issues before they turn into more costly repairs. By taking care of your vehicle through regular maintenance, you can also help maintain its resale value and ensure that it continues to run smoothly for years to come. At Northwest Car Care, we offer comprehensive maintenance services to help keep your vehicle in top condition. Contact us today to schedule your next appointment.

What services does Northwest Car Care offer?

Northwest Car Care provides a comprehensive range of auto repair and maintenance services for all makes and models of vehicles, including BMW, Mercedes-Benz, Audi, Volkswagen, Toyota, Honda, Ford, Chevrolet, Dodge, Jeep, and more. Our services include oil changes, brake repair, engine tune-ups, suspension repair, body work, and more.

We use only genuine parts whenever possible and offer financing options to make larger repairs more affordable. Our experienced mechanics are trained to work on all types of vehicles, from cars to trucks and SUVs. We stand behind the quality of our work and offer a warranty on all services, including parts and labor, for a specified period of time.

What Should I Do When My Check Engine Lights Come On?

When your check engine light comes on, it's important to have your vehicle checked by a professional mechanic as soon as possible. Ignoring the warning light can result in serious and expensive damage to your vehicle's engine. At Northwest Car Care, our experienced technicians use the latest diagnostic equipment to quickly and accurately identify the cause of the warning light. From there, we'll provide you with a detailed explanation of the issue and a comprehensive repair plan to get your vehicle back on the road safely. Don't wait - contact us today to schedule an appointment.

How Often Should I Have My Brakes Checked?

At Northwest Car Care, we recommend having your brakes checked at least once a year or every 12,000 miles, whichever comes first. However, if you notice any unusual sounds or vibrations when you apply the brakes, or if the brake pedal feels spongy or unresponsive, it's important to have them checked immediately to ensure your safety on the road.

Regular brake inspections can also help prevent costly repairs down the line, as catching any issues early can prevent further damage to your brake system. Our experienced mechanics will thoroughly inspect your brakes and provide you with an honest assessment of their condition and any necessary repairs or maintenance.

Does Northwest Car Care offer any warranties or guarantees on its services?

At Northwest Car Care, we offer a 2-year/24,000-mile warranty on many of our services to give you peace of mind. Our warranty demonstrates our confidence in our workmanship and the quality of our parts and materials. Additionally, we offer guarantees on many of our services to ensure that the work meets or exceeds industry standards. Trust us for exceptional service using the latest techniques and technologies in the industry. Contact us to learn more about our warranty and guarantee policies or to schedule an appointment.

Are there any special deals or discounts available for your services at Northwest Car Care?

Yes, we regularly provide our customers with special offers and discounts on our services. To stay up-to-date on our current promotions, please visit our website or contact us directly. We are always looking for ways to help our customers save money while maintaining their vehicles' safety and performance.

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